Service Methodology
Working within large organizations we have had to meet, not only our own rigorous ITC standards, but also the corporate governance requirements of large publicly listed companies. We also comply with the IC standards of our finance, recruitment and medical clients. Our IT packages deliver premium support for your company.
Monthly Management Reports
Our gold and platinum Support Plan customers receive a monthly management report summarising all the key events and recommendations for your network.
On-Line Network Database
Tecnosys provides a complete IT Department for your business and as a department of your business we are always available. Via the on-line database users can access and track all scheduled and current jobs. Clients can request additional work plus chase up existing jobs. We measure and report on our response times, ensuring we work within agreed Service Level Agreements. All information is secured and password protected.
- "Metcash has been employing the services of Tecnosys for the past five years and we have found the response times and pro..."
read more - Brad Mitchell
Group Advertising Manager
Metcash Trading Pty Ltd
