Guarantee
Without our 5 key principles this guarantee would not be possible. Here is what we demand of each of our team of technicians.
- Our technicians are all Apple Certified. No technician can start the job without this necessary requirement.
- Our technicians must provide a fixed agreed price without starting any job.
- On-Site Support technicians must carry all the necessary equipment to complete the job.
- It is our technician's responsibility to ensure a resolution, EVERY TIME. If the initial request cannot be met a mutually agreed alternative must be provided.
- Our technicians stand by the work completed. All work carried our comes with 12-months free follow-up support.
customer feedback save with our tailored support plans
- "We made the decision to outsource our IT function to Tecnosys in 2005. From day one we have been impressed with the redu..."
read more - Gary Taylor
Director
Real Time Australia
